Returns & Warranty Policy

Products purchased directly from goBILDA® are warrantied against manufacturing defects for 30 days after receipt. Third-party products, such as Hitec servos, are excluded from our warranty policy. Please contact the third-party manufacturer for repair and warranty information.

Please email sales@gobilda.com or call our support department at 620-705-5959 to report any order discrepancies, such as shortages, mislabeled or damaged products, or overages. Prior to calling or emailing, please make sure the following information is on-hand or included in your email: customer name, order method (web or phone), purchase date, and order number. 

To begin a return: please follow the steps listed on the page for the type return you need. These pages also provide additional information, such as regarding refunds, about each type of return.

• Warranty Returns
• Non-Warranty Returns
• Third-Party Returns

Responsibility for Damages

We are not responsible for any damages (including lost profits and lost savings) resulting from a customer’s usage of, or inability to use, a product purchased from us.

The product information available on our site is revised regularly to reflect changes in product price and availability, as well as to provide greater technical accuracy. We are not responsible for any damages (including lost profits and lost savings) resulting from a customers’ usage of information from our site, regardless of whether or not the information is correct.